Conduct daily office briefings to update on current events, occupancy status, guest arrivals, conventions, new package plans, new procedures, work procedures, work problems, etc.
Maintain Front Office discipline to keep staff decorum and department in check.
Uphold departmental policies, standards, procedures and controls.
Upkeep reception cleanliness, and advocate preventive measures to reduce danger, injury, or damage at workplace or property.
Assist guest at Multi-Functional Kiosk to check-in and providing guest services.
Monitors traffic flow and guest queues within lobby, directing guests as appropriate to minimize wait times.