Requirements

Proven experience in a technical support or customer service role. However, Fresh graduates & SPM leavers are welcomed to apply. Training will be provided.
Mandarin is required as you will need to support mandarin speaking clients, only require to speak
Excellent communication skills and a strong customer-focused attitude.
Strong analytical and problem-solving skills.
Ability to work independently and as part of a team.
Responsibilities

Provide technical support to customers via phone.
Guide customers through step-by-step solutions in a friendly and professional manner.
Collaborate with team members and other departments to resolve complex issues.
Stay up-to-date with the latest technology trends and product updates.
Benefits

Competitive salary and comprehensive benefits package.
Opportunities for professional growth and career advancement.
A vibrant and inclusive work environment.
Ongoing paid training and development programs.
Fun company events and team-building activities.


Why Join Us?

Be a part of a forward-thinking company that values innovation and creativity.
Work with a supportive and friendly team that encourages growth and collaboration.
Enjoy a flexible work schedule and the potential for remote work opportunities.
Make a real impact by helping customers and improving their technology experiences.










Additional Benefits

Annual Leave
EPF / SOCSO / PCB
Training Provided