Job Responsibilities

Responsible for daily credit card reconciliation using various reports such as CyberSource Report, Credit Card Merchant Portal report, internal reservation report and finance collection report

Assisting in preparing data in SAP Hana Template for uploading to SAP

Assisting in preparing the weekly credit card collection forecast for reporting to the Treasury department

To perform prompt clearing of entries in SAP on a weekly basis

Doing prompt individual agent’s account reconciliation between both Reservation System and SAP to ensure records tally in both systems. Ensuring all payment have been collected, dispute rectified, and revenue entries adjusted for each agent’s account before proceeding to do prompt clearing in SAP for each agent’s account

Responsible for preparing and submission of the weekly credit card ageing report for all credit card payment channels and any ad-hoc reports as requested from time to time

Responsible in following up for payment to ensure all payments are up to date. To highlight to Superior for any overdue accounts

Assisting to perform credit card refund in our reservation system and ensure that it is cleared up daily

Other job functions include assisting with some credit collections that include weekly billings, monitoring and following-up payment on both FIT bookings and Group blockages. Send timely reminder follow-up and ensure all bookings are fully prepaid before each departure. Ensure collections are promptly received in our bank statement, payments are updated to our accounting system and short payments / disputes are rectified immediately within 1 month after departure for multiple markets assigned from time-to-time.

Assist in preparing the weekly collection report, treasury report, prepayment report for weekly submission and any ad-hoc reports as request from time-to-time

Performing periodic financial closing procedures including preparing of debit and credit notes, journal entries, posting of completed journal entries, and preparing financial related reports related to credit functions for review

Provide feedback and propose new processes to improve and/or automate the existing processes, procedures and workflows

Highlight to immediate superior on any non-compliance of procedures and / or irregularities in operations. Assist with compilation of supporting documents for yearly auditor enquiries, other reporting matters, performing system UAT and assist in cashiering duties during our Travel Fair (if any).

Any other ad-hoc related tasks required by superior

Requirements

Degree or Diploma in Finance or Accountancy

Preferably possess 2-3 years’ experience in related field

A team player and able to work independently with minimum supervision

Knowledgeable in the usage of Microsoft Office Applications

Knowledgeable of Accounting Software (SAP an advantage)

Proactively and Problem-Solving skills and follow through till end is must

The person is able to take over multiple tasks at the same time, and capable in handling Credit related daily operations (Cruise Billing and Collection Payment Compliance) and new tasks immediately