Key Responsibilities

Ensure that shipments and stock deliveries are secure and complete, match goods received to description on documents and report any discrepancies to the management
Responsible for customers’ online purchases, transfers, returns transactions and follow-through
Ensure timely and accurate delivery of customers’ online purchases
Provide home/ hotel deliveries when required
Distribute goods to appropriate department
Maintain the back stock area of the stores and ensure supply levels are adequate for packaging and boxes by performing weekly instore stock take
Process all sales transactions according to company’s regulations when accepting forms of payment
To be updated on returns, markdowns and discount, tax, security, and packaging policies
Ensure that the cash wrap area and sales floor are always neat and tidy
Maintain appropriate stock levels of standard supplies such as packaging and stationaries and assist with various promotional mailing projects
Responsible for the uniforms, laundry, facilities management and ordering of supplies
Fold and straighten merchandise
Replenish stock on the selling floor as needed
Liaise and provide support to other departments based on store needs
Any adhoc operations duties as assigned such as operations meetings and customized orders
Key Requirements

Good communication and interpersonal skills
Detail oriented and organized
Able to work well independently and in a team
Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
Must be able to work on weekends and Public Holidays, based on store’s roster