Home

Find a Job

Career Info

Log InRegister

Now Hiring

Copy Link

E-Commerce Assistant

RM2,000-3,000 [Monthly salary]

Full-time · No experience required · No degree required · Selangor-Klang
Chat & Apply
Medical benefitsCorporate travelEmployee discountOn the job training

Job Details

Nationality Requirement: Malaysia

Job Description

Company Highlights

💖 Be part of Malaysia’s largest wedding gift brand where creativity, styling, and customer happiness come together every day!
🎁 Fun, vibrant work culture with real growth opportunities – from retail styling to creative career paths!
✨ No experience? No problem! We provide hands-on training to turn your passion into a career in the world of wedding gifts and styling.
Requirements

Diploma in Business, Marketing, or a related field.
Entry-level position; fresh graduates are encouraged to apply.
Proficiency in English, Bahasa Malaysia, and Mandarin to effectively communicate with a diverse customer base and internal teams.
Solid understanding of e-commerce platforms (e.g., Shopee, Lazada) and online sales processes.
Familiarity with product listing optimization techniques to enhance product visibility and sales.
Basic knowledge of inventory management principles and order fulfillment procedures.
Ability to provide excellent customer service and resolve customer inquiries efficiently.
Willingness to learn and adapt to the dynamic e-commerce landscape.
Strong organizational and time-management skills to handle multiple tasks effectively.
Basic data analysis skills to interpret sales data and identify trends.
Knowledge of digital marketing strategies to promote products and drive online traffic.
Understanding of Customer Relationship Management (CRM) principles to enhance customer loyalty.
Responsibilities

Assist in the day-to-day operations of the e-commerce platform, ensuring smooth and efficient online sales processes.
Manage product listings on e-commerce platforms, including writing compelling product descriptions, uploading high-quality images, and optimizing listings for search engines.
Monitor inventory levels and coordinate with the warehouse team to ensure accurate stock levels and timely order fulfillment.
Provide excellent customer service by responding to customer inquiries, resolving complaints, and processing returns and exchanges promptly and professionally.
Analyze sales data and website traffic to identify trends, opportunities, and areas for improvement in e-commerce performance.
Support the implementation of digital marketing campaigns, including email marketing, social media marketing, and search engine optimization (SEO), to drive traffic and sales to the e-commerce platform.
Conduct market research to identify new product opportunities, stay informed about competitor activities, and understand customer preferences and trends.
Assist in managing customer relationships through CRM systems, ensuring accurate customer data and personalized communication.
Benefits

Annual Leave
EPF
Health Insurance
Medical Leave
SOCSO
Company Activities
Employee Discount on company products/services
Free Laptop/Phone for Work
Fun Entertainment Environment
Marriage Leave
Maternity Leave
Performance Bonus
Professional Career Development
Salary Increment
Staff Appreciation & Rewards
Additional Benefits

Training Provided
Allowance Provided
Performance Incentive
Bonus
Commission Payment
Staff Discount

Work Location

Selangor-Klang

Static Google Map

Sarang Hae Yo

20-50

2 hot job openings
Special Declaration/Note

Special Declaration/Note:

  • JOBPD strictly prohibits employers and recruiters from engaging in any illegal or unethical conduct that harms the legitimate rights of job seekers. If you discover such behavior, please report it to JOBPD immediately.

Jobpd is a job search and recruitment platform exclusively focused on Malaysia, dedicated to connecting outstanding talent with quality employers. We aim to provide efficient, convenient, and intelligent recruitment solutions for job seekers and businesses in Malaysia. Through digital means, combined with advanced technology and deep local market insights, our platform strives to create a fair and transparent career development ecosystem, empowering individuals in their career growth and ensuring the success of corporate talent strategies.

FBinswsxhsX

© Copyright 2023 JOBPD