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客户关系专员

RM3,000-5,000 [Monthly salary]

Full-time · No experience required · No degree required · Kuala Lumpur-Wp Kuala Lumpur
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Annual leaveFive-day work weekMedical benefitsSick leave

Job Details

Nationality Requirement: MalaysiaLanguage Requirements: Chinese/Proficient ;Cantonese /Proficient AnytimeRecruit1-3

Job Description

岗位职责

在柜台控制和解决客户反馈
获取和评估所有相关信息以处理服务咨询
记录查询、评论和投诉的详细信息,并记录所采取的行动,以及与车间/估价团队进行跟进
管理客户争议和复杂/升级案件的结案
与车间部门合作,确保满足客户需求;及时交付,客户服务
主动确保运营平稳高效
确保客户对售后服务的整体满意度
与客户沟通并提供建议/解决方案
处理重复来电

好处

公积金/社险
年假
病假
医疗保险
绩效奖金
加班费
公司旅游
每月员工福利,以培养团队精神和友情
提供培训
5个工作日
其它福利


任职资格

最低 SPM 资格或文凭
欢迎应届毕业生申请
能说流利的普通话和粤语者优先考虑
具备良好的电话礼仪,热爱客户服务
具有团队合作精神,具备良好的人际交往和解决问题的能力
熟悉 MS Office 应用
仪容整洁,形象良好

Work Location

Kuala Lumpur-Wp Kuala Lumpur

Static Google Map

Rolex Malaysia Sdn Bhd

50-100

2 hot job openings
Special Declaration/Note

Special Declaration/Note:

  • JOBPD strictly prohibits employers and recruiters from engaging in any illegal or unethical conduct that harms the legitimate rights of job seekers. If you discover such behavior, please report it to JOBPD immediately.

Jobpd is a job search and recruitment platform exclusively focused on Malaysia, dedicated to connecting outstanding talent with quality employers. We aim to provide efficient, convenient, and intelligent recruitment solutions for job seekers and businesses in Malaysia. Through digital means, combined with advanced technology and deep local market insights, our platform strives to create a fair and transparent career development ecosystem, empowering individuals in their career growth and ensuring the success of corporate talent strategies.

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