-To monitor workshop revenue on daily and monthly basis and to take the necessary actions to ensure targets are met.

-To conduct daily morning briefing for all workshop staff.

-To monitor the technician productivity and efficiency on daily and monthly basis, and to take the necessary actions to ensure targets are met.

-To recruit, when required, and ensure technicians comply to the training schedule as laid out by MBM and management, to achieve the necessary skill level as required.

-To manage the discipline of all workshop staff with regards to compliance to company policies e.g late comings and staff performance e.g. poor productivity/efficiency, disciplinary issues.

-To monitor all WIPs and liaise with relevant departments to expedite repair works, especially difficult repair and customer complaint cases.

-To ensure all repairs are performed according to DAG work procedures and standards, final control check conducted for all vehicles and issues rectified prior to delivery to customer.

-To proactively seek ways to improve the business.
Keeps abreast of available equipment and new tools and recommends purchases.

-To ensure all vehicle are clean, interior and exterior, prior to delivery.

-To ensure all workshop tools and equipment are always calibrated and in good working condition.

-To ensure workshop is in compliance of all governmental and environment regulations.
To ensure all warranty documentation and processes are adhered to prevent any warranty rejection.

-To prepare and submit all necessary reports (including adhoc reports) as required by management.

-To perform any other adhoc duties, as and when required by the management.