Requirements
-Diploma / Degree in Hospitality, F&B Management, Quality Management, or related field.
-Fresh Graduate is encouraged to apply.
-Strong understanding of food hygiene and safety standards practices.
-Possess excellent communication and interpersonal skills with positive mindset.
-Strong analytical and problem-solving skills with the ability to interpret financial data and identify trends
-Possess own transport and valid driving license.
-Able to communicate well in English, Malay and Mandarin as this role requires engaging with Mandarin-speaking clients and stakeholders.

Responsibilities
-Support and supervise daily operations to maintain company standards in Quality, Service, and Cleanliness.
-Train and assist store managers in effective sales, customer service, and supervisory techniques.
-Design and jointly complete marketing activities for customers to increase franchise store sales.
-Lead pre-opening training and ensure quality setup for new outlets.
-Visit stores to evaluate operations, cleanliness and efficiency of each area.
-Collaborate with various departments to ensure consistent operational standards across all stores.
-Participate in rotational training across key departments to gain comprehensive management knowledge.
-Analyze sales and performance data to identify areas for improvement.
-Take initiative to identify operational issues and propose practical solutions.
-Communicate effectively with store teams and management to ensure smooth coordination of daily operations.