✨ What We Offer:

💼 Job Position: Customer Service Specialist (Cantonese Speaker)

Industry: Digital (Printer & Imaging Solutions)

Working Hours: Day Shifts Only (Permanent Off day on Sunday)

Location: Ara Damansara, Petaling Jaya (Nearby Ara Damansara LRT)

Salary: Monthly salary with minimum RM4000 above, plus KPI incentive up to RM200



Key Responsibilities:

Product Support: Assist customers with printer-related inquiries, troubleshooting, and resolving issues.

Communication: Provide prompt and courteous responses to customer emails, calls, and chats.

Reporting: Maintain accurate records of customer interactions and feedback.

Customer Satisfaction: Ensure a high level of customer satisfaction by going above and beyond in service delivery.



🛠️ Skills & Qualifications:

Technical Proficiency: Familiarity with printer hardware and software is a plus.

Problem-Solving: Ability to think on your feet and resolve issues quickly.

Communication: Excellent verbal (Cantonese & English) and written communication skills.

Experience: Previous experience in customer service or technical support, preferably in the digital industry. Fresh graduates are welcomed!



🌟Perks & Benefits:

Paid Time Off: Generous vacation days and holidays. (5 working days per week)

Growth Opportunities: Professional development and career advancement.

Health Coverage: Medical leave entitlement

Team Environment: Work with a supportive and dynamic team.