Working Hours: 8am -7pm

Working Days: Monday - Saturday (5 working days per week)



Responsibilities:

Handling all inbound call, live chats or social media pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products

To exceed customers expectation in terms of customer service & accurate information.

Work in a team to achieve the required KPI elements and SLA.

Handle customer market from Korea and Japan.



Requirements:

Candidate must possess at least a SPM and above.

Required language(s): English

Fresh graduates who are interested to start their career in a call centre are also encouraged to apply – Full Training Provided

Applicant must be willing to work on rotational shifts.

Each shift consists of 9 working hours and inclusive of 1 hour lunch for rest.

Applicant must be willing to work at Ara Damansara



SALARY AND BENEFITS:

EPF

SOCSO

5 working days in a week, 9 hours per day

Rest & relax area

Quarterly staff recognition and appreciation

We are located nearby shopping malls and housing area