Key Responsibilities:

Sales Support:
-Assist the equipment sales team by providing technical information, product specifications, and support during the sales process.
-Provide presentations of building solutions to customers, highlighting technical features and benefits.
-Respond to customer inquiries related to technical aspects of building solutions.
-Generate quotes, proposals, and other sales documentation based on customer requirements.
-Taking ownership of fulfilling sales target expectations
-Work closely with the engineering, procurement and customer service team to ensure value engineering of prefab building solutions

Project Coordination:
-Coordinate closely with the internal teams (sales, engineering, order management, project management and customer service) to ensure deliverables are met
-Offer post-sale technical support to ensure customer satisfaction and address any issues that may arise.
-Follow up with customer service team to ensure proper installation and integration of products prior to handover.

Prefab Building Knowledge:
-Maintain in-depth knowledge of prefab building solutions including integration of ventilation system and poultry keeping equipment
-Stay up-to-date with new product features, updates, and trends in the industry to provide informed support.
-Able to troubleshoot and resolve customer issues or concerns related to building design.

Sales Training & Enablement:
-Provide technical training and guidance to the sales team to help them understand the product capabilities and competitive advantages.
-Assist in creating sales materials, such as presentations, datasheets, and case studies, to support the sales process.

Market Intelligence:
-Gather customer feedback and market intelligence to increase market share as well as fill in the gaps in different countries and across different business units
-Work with the engineering team to communicate customer needs and feature requests in drawing presentations and proposals

Requirements:
-Education: Bachelor’s degree in Engineering, Construction Management or a related technical field.
-5+ years in a technical sales support or customer-facing technical role.
-Experienced in prefab building solutions/poultry keeping equipment is often preferred.
-Strong understanding of prefab building solutions preferably in the livestock industry
-Proficiency in relevant software, systems, and technologies used in the sales and support process.
-Excellent verbal and written communication skills to explain technical concepts in an easily understandable way.
-Strong presentation skills and the ability to communicate effectively with both technical and non-technical audiences.
-Ability to troubleshoot and resolve technical issues quickly and efficiently.
-Strong interpersonal skills with a customer-first mindset.
-Ability to work collaboratively with internal teams.