The role as Supply Chain Coordinator - APAC DC:

Place orders in D365, Setup and maintain customer files in ERP system/CRM

Follow up order status with factories, update customer and sales team

Manage all inbound shipment coming from Mattmar, Sweden

Accurately process customer transactions such as orders, quotes or returns

Provide accurate information regarding availability of in-stock items

Obtain accurate information from forwarding companies relating to shipment dates and expected date of delivery

Provide regular reports, report progress during regular meetings

Monitor scheduled shipment dates to ensure timely delivery and expedite as needed

Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint

Manage time effectively, meet personal goals and work effectively with other members of the distribution team

Communicate to the purchasing department unexpected increases or decreases in demand for products

Assist in scheduled physical inventory counts, keep inventory files updated

Process day-to-day outbound shipment on time, following the Nord-Lock BU shipping flow and protocols

Maintaining the quality control on every outbound shipment, making sure they follow and adhere to the strict Nord-Lock BU shipping procedures and rules.

Follow company policies and procedures



Requirements:

Educational background in Logistics, or equivalent.

At least 3 years’ experience from working in an inside sales/logistics role

Preferably has worked in a B2B environment

Forklift operation is required (valid forklift license/certification will be an added advantage)

Mandarin speaker is required (Mandarin language skills are necessary to support business development activities, presentations, negotiations, and relationship management with Mandarin-speaking clients. Preferably someone living within Shah Alam/Klang)

Good communication skill in English & Mandarin, both verbal and written

Good knowledge of Microsoft Office apps

Knowledge of working with ERP systems such as SAP and Microsoft D365 is preferred.

Pleasant personality, good with internal and external customers

Independent, and able to work within a warehouse environment daily.