Key responsibilities

· Credit assessment and management:

· Conduct credit checks on new and existing customers.

· Approve or deny credit applications and set credit limits.

· Enforce credit policies and ensure customers adhere to payment terms.

· Debt collection and accounts receivable:

· Monitor customer accounts for overdue payments and initiate collection efforts (phone calls, emails, reminders).

· Reconcile customer accounts, investigate discrepancies, and resolve payment disputes.

· Negotiate payment plans with customers when necessary.

· Maintain accurate financial records and databases.

· Support daily over-credit-limit approval.

· Prepare reports for management on collection activities and the status of accounts receivable.

· Analyse the effectiveness of credit control systems.

Skills and qualifications

· A degree in Accounting, Finance, Business Administration, or a related field is often preferred.

· Minimum 3 years of experience in credit control functions.

· Strong communication and negotiation skills.

· Detail-oriented with strong record-keeping abilities.

· Proficiency with accounting software and Microsoft Office Suite.

· Ability to work both independently and as part of a team.