Job Description

Offer product delivery services to prospective customers via e-mail, telephone, or in-person meetings, and follow up if they have not received a response.

Prepare supporting documents for the creation of Cooperation Agreement (MCC), take care of MCC documents to completion, and prepare an extension of MCC if the validity period has expired.

Creating Standard Operating Procedure (SOP) for clients and mensosialisasikannya to Business Partner.

Coordinate the first time you pick up items, either by being present in person or by telephone communication or chat.

Provide information to the sprinter coordinator whenever the client will pick up the goods (via WhatsApp / Wechat communication group).

Recap the number of daily picks per customer for reports to superiors.

Analyze and assist clients in resolving delivery problems.

Communicate with agents regarding the regulation of VIP customers.

Maintain good relationship with customers.

Job Requirement

Candidates must possess at least Diploma.

Master the basic administration.

Proficient in the use of Microsoft Office (Excel, Word, PPT).

Language Proficiency: Proficient in Mandarin, Bahasa Malaysia, and English.

Able to work under pressure.

Responsive and able to provide quick responses.

"We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients."

Benefits

Annual leave

Medical and hospitalisation leave

Statutory deductions (EPF, SOCSO & PCB)

Annual bonus

Medical benefit (upon confirmation of employment only)