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Customer Experience Specialist

RM3,000-5,000 [Monthly salary]

Full-time · Fresh graduates · SPM & below · Kuala Lumpur-Wp Kuala Lumpur
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EPF & SOCSOPromotion opportunities

Job Details

Language Requirements: English/Fluent Two weeksRecruit1-3

Job Description

Key Responsibilities:
-Listen to and accurately transcribe short audio clips (approximately 2 minutes) from various sources, including podcasts, TV programs, and movies.
-Capture spoken English content precisely, even when subtitles are unavailable.
-Ensure high-quality transcriptions with correct spelling, grammar, and punctuation.
-Annotate AI-generated content such as dialogues, quests, and character interactions.
-Evaluate and annotate model responses using internal language and logic rubrics to improve dialogue quality and overall AI interaction.
-Maintain consistency and strong attention to detail across different content types.
-Meet project deadlines and follow task guidelines as instructed.
-Collaborate with the project team and provide feedback on audio quality or task-related issues when necessary.

Requirements:
-Strong English command.
-Annotate AI content such as dialogues, quests, and character interactions.
-Ensure accuracy and consistency in the data to optimise AI experience.
-Annotate and evaluate model responses against our internal language & logic rubrics in an effort to improve dialogue and overall interactions to achieve the best experience.
-Strong attention to detail and accuracy in work.
-Eager to learn new tools, guidelines, and processes.
-Capable of working independently as well as in a team setting.
-Good communication and collaboration skills.

Perks:
-Working with clients around the world
-Supportive team environment and leadership
-Being a part of the expanding AI industry
-Health insurance coverage

Thoth

Work Location

Kuala Lumpur-Wp Kuala Lumpur

Static Google Map

Thoth AI Sdn Bhd

1-20

2 hot job openings
Special Declaration

Special Declaration:

  • JOBPD strictly prohibits employers and recruiters from engaging in any illegal or unethical conduct that harms the legitimate rights of job seekers. If you discover such behavior, please report it to JOBPD immediately.

Jobpd is a job search and recruitment platform exclusively focused on Malaysia, dedicated to connecting outstanding talent with quality employers. We aim to provide efficient, convenient, and intelligent recruitment solutions for job seekers and businesses in Malaysia. Through digital means, combined with advanced technology and deep local market insights, our platform strives to create a fair and transparent career development ecosystem, empowering individuals in their career growth and ensuring the success of corporate talent strategies.

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