Essential Job Duties:
-Loading & managing shipper/consignee information and relevant transportation procedures.
-When applicable, managing dry ice information accounts with providers and execute address changes as required.
-Document all transportation service failures, resolve, and escalate to management when appropriate resolution is incomplete.
-Support other Logistics functions with laboratory testing or pre-analytical or post-analytical requirements questions.
-Assist Administrators, Analyst and management within the department with administrative tasks as assigned (e.g. Tracking and Tracing Shipments, follow-ups KITs Work Order Status).

Education/Qualifications：
-Bachelor Degree ideally within Economics/Business field.
-Nice to Have: Any further Specialization/Certification within the Supply Chain/Logistics field in similar (highly regulated) environment.
-Fluent in English Speaking, Writing and Reading
-Proficiency in Mandarin is a plus

Competencies:
Required:
-Ability to work independently
-Ability to use computer and office software applications (e.g. Microsoft Word, Excel and Outlook)
-Strong verbal and written skills
-Attention to detail