Roles And Responsibilities
-Manage and monitor the performance of third-party logistics (3PL) providers, including customs brokers, freight forwarders, warehouse, and transportation suppliers.
-Negotiate with shipping lines, forwarders, and transporters to secure optimal freight rates, inland transportation rates, and sailing schedules based on agreed delivery terms (Incoterms).
-Coordinate the timely inbound of raw materials and outbound of finished goods, working closely with Production and Planning teams.
-Recommend the most advantageous transportation modes, routing, and equipment to internal teams.
-Oversee end-to-end import and export declaration processes, ensuring full compliance with Malaysian customs regulations.
-Prepare, check, and verify all customs documentation for accuracy and timely submission.
-Act as the primary liaison with customs authorities and appointed agents to resolve any clearance issues promptly.
-Take full responsibility for the annual renewal of the company's LMW license.
-Prepare and submit accurate monthly and yearly reports to the relevant authorities as required by the LMW agreement.
-Ensure all LMW-related operational procedures are strictly followed.
-Proactively identify and troubleshoot issues related to international freight transportation and customs clearance.
-Analyze logistics data to identify opportunities for cost savings and process improvements.
-Perform any other ad-hoc duties as assigned by the management.

Requirements
-Diploma or Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, or a related field.
-Certification in Customs is a strong advantage.
-Minimum of 3 to 5 years of hands-on experience in logistics, freight forwarding, or a customs-related role within Malaysia.
-Working exposure in the manufacturing industry, proven experience in handling LMW renewal and reporting.
-In-depth knowledge of the Malaysian Customs Act, import/export procedures, and HS code classification.
-Proficient in Microsoft Office Suite (especially Excel for data analysis) and experience with ERP systems.
-Strong negotiation, communication, and interpersonal skills to effectively liaise with various stakeholders.
-Excellent problem-solving abilities and a proactive approach to work.