Requirements:
-No formal diploma or degree required — practical accounting experience is essential.
-Proficient in English and Mandarin to effectively communicate with Mandarin-speaking clients (spoken & written).
-Experience with QuickBooks or similar accounting platforms.
-Understanding of eInvoice, invoicing flows, and basic year-end accounting processes.
-Strong attention to detail with a high level of accuracy.
-Able to handle confidential financial information with integrity.
-Good communication and organizational skills.
-Proven ability to work independently with minimal supervision.
-Experience in handling customer payment reconciliation or financial workflows is a plus.

Accounting & Finance
-Manage and record all financial transactions in QuickBooks.
-Handle invoicing and eInvoicing submissions accurately and promptly.
-Reconcile customer payments from multiple gateways (FPX, Stripe, PayPal, bank transfers).
-Process and record refunds, adjustments, and account corrections.
-Prepare data for year-end financial reporting.
-Coordinate with the company auditor during annual audits.
-Maintain clear, organized, and up-to-date financial records.
-Manage routine finance tasks, including affiliate payout preparation and handling small financial operations.

Administrative & Compliance Support
-Assist with general administrative tasks and office upkeep.
-Record, document, and follow up on account or service-related cases requiring internal review.
-Handle customer abuse/compliance notifications (common for VM hosting companies), investigate cases, and coordinate responses professionally.
-Maintain proper logs, documentation, and records for all compliance matters.
-Track and manage vendor invoices, renewals, and subscriptions (servers, domains, software, etc.).
-Prepare reports or summaries for management when needed.