Responsibilities
-Provide key support in customer support services, sales and marketing and group services
-Generate and follow up on standard client quotes, purchaser orders and contract
-Provide operation support to customers
-Assist to correspond to customers’ enquiries
-Interact professionally with all levels of management, staff and business associates
-To handle complaints with calmness, provide appropriate solutions & alternatives within the time limits and do follow up to ensure resolution.
-General administrative duties
-To keep track on stock and liaise with IT department on e-commerce activities
-Develop positive relationships and effective lines of communication with all functions.
-Provide clinical applications & operation support to customers
-To undertakes other important duties and entrusted responsibilities that may arise due to contingencies of work when required by the company

Requirements
-Candidate must possess at least a Diploma, Advanced/Higher Diploma, or a related field.
-Exceptional leadership and time, task, and resource management skills.
-Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
-Proficiency with computers, especially MS Office and MS Excel.
-Good command of language (both spoken & written) in Bahasa Malaysia and English and Mandarin will be added advantage
-Able to do multitask and to work well under pressure.
-Ability to plan and keep track of multiple projects and deadlines.
-Willingness to continue building skills through educational opportunities
-At least 2 year(s) of working experience in the related field is required for this position
-Preferably executive with experience in Sales Administrative/Support or equivalent