Key Responsibilities
Data Management & Documentation:
-Accurately enter, update, and maintain data within the ERP, WMS (Warehouse Management System), and TMS (Transportation Management System).
-Process purchase orders, sales orders, and work orders in a timely manner.
-Prepare and manage shipping documents, bills of lading, customs paperwork, and other logistics documentation.
-Maintain accurate records of inventory levels, shipments, and supplier/customer details.
-Generate and analyze standard reports on inventory, shipping costs, and order status.

Coordination & Communication:
-Act as a liaison between internal departments (warehouse, sales, finance) and external partners (suppliers, carriers, freight forwarders).
-Coordinate with carriers to schedule inbound and outbound shipments.
-Communicate order status, delays, and tracking information to relevant stakeholders.
-Assist in resolving discrepancies related to invoices, shipments, or inventory counts.

Inventory & Order Support:
-Support cycle count and physical inventory processes.
-Monitor stock levels and assist in generating replenishment alerts.
-Assist with order fulfillment processes to ensure on-time delivery.
-Help manage returns processing (RMAs) and reverse logistics.

Administrative Support:
-Provide general administrative support to the supply chain/logistics team.
-Manage filing systems, both digital and physical.
-Assist with preparing presentations and meeting materials.
-Answer and direct phone calls and emails related to supply chain inquiries.
-Compliance & Continuous Improvement:
-Ensure all activities comply with company policies and relevant regulations.
-Identify opportunities for process improvements to increase efficiency and accuracy.
-Participate in projects aimed at optimizing supply chain operations.

Required Skills & Qualifications
-Education: High school diploma or equivalent required. An associate’s or bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or a related field is a plus.
-Experience: 1-2 years of experience in an administrative, logistics coordination, or data entry role, preferably within a supply chain, manufacturing, or distribution environment.

Technical Skills:
-Proficiency in Microsoft Office Suite (Excel is essential—must be comfortable with VLOOKUPs, pivot tables).
-Experience with ERP systems (e.g., SQL, SAP, Oracle, NetSuite, Microsoft Dynamics) or similar business software.
-Familiarity with WMS, TMS, or inventory management software.

Soft Skills:
-Exceptional attention to detail and accuracy.
-Strong organizational and time-management skills.
-Excellent verbal and written communication skills.
-Ability to work effectively in a team and collaborate with diverse groups.
-Proactive problem-solving mindset and ability to multitask in a fast-paced environment.
-High level of integrity and reliability.