The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:

3PL Vendor Coordination: Serve as the main point of contact for 3PL vendors, ensuring clear communication and effective collaboration.
Vendor Performance Monitoring: Track and evaluate 3PL performance against key performance indicators (KPIs) such as delivery accuracy, lead times, and cost efficiency. Report any issues to management and recommend improvements.
Cost Control: Monitor and review logistics costs associated with 3PL services. Work with vendors to optimize transportation costs and negotiate rates when necessary.
Vendor Relationship Management: Develop and maintain strong relationships with 3PL vendors to foster long-term partnerships. Provide feedback and work on continuous improvement initiatives.
Reporting: Generate reports on 3PL performance, logistics costs, and other key metrics. Present findings to the logistics management team and suggest areas for improvement.
Process Improvement: Assist in identifying and implementing process improvements to enhance the efficiency and effectiveness of 3PL management and overall logistics operations.
Requirements:

Fresh graduates with Bachelor’s Degree in Supply Chain Management, Logistics, Business Administration, or a related field. Students currently in final year final semester are welcome to apply.
Strong analytical skills (proficiency in Microsoft Excel is required) and problem-solving skills with the ability to address issues effectively and efficiently.
Excellent written and verbal communication skills with ability to deal cross-functional
Energetic, action-oriented, positive approach to problem solving with analytical skill, has passion in the eCommerce industry
Flexible in working with fast phase environment & driven by result
Hunger for improvement, contribute creative ideas to allow self achievement and the team & always ready for new challenges