Job Responsibilities

Lead Engagement & Sales Progression - Proactively follow up on new enquiries from the website, communicating with clients via email, telephone, and video conferencing to proactively drive deals to closure.

Expert Product & Solution Presentation - Sell Google Workspace and other products with established SOPs, providing clear explanations of solution details and feature differentials.

Sales Target Achievement - Take ownership of individual sales targets with team support, while continuously refining your sales cadence to ensure consistent performance.

Cross-Border Client Relations - Serve clients across the Taiwan, Malaysia, and Singapore markets simultaneously, adapting communication styles to align with local market cultures.

Sales Administration & Process Management - Handle quotations, contracts, invoices, and relevant internal administrative workflows to ensure the seamless completion of sales cases. This role involves a significant volume of administrative and clerical tasks, requiring extensive computer operations and email correspondence.

Close Collaboration with the Taiwan Team - Synchronise client status and progress with the Taiwan sales team to ensure information transparency and seamless workflows.



Essential Qualifications:

Currently based in Malaysia with the ability to work in our Penang office.

Fluent in English Language.

Fluent in Mandarin Language (required for collaboration with specific client segments).

Proficient in word processing and email correspondence, with strong computer literacy and the ability to manage high volumes of administrative and system-related tasks efficiently.

Capable of working in a fast-paced, multitasking environment while maintaining a baseline of accuracy and efficiency.

A genuine passion about sales, goal-oriented, and possesses the drive to take proactive action in moving tasks forward.

Preferred Qualifications:

Possesses experience in B2B sales, SaaS, or cloud-related products.

Familiar in Google Workspace (Gmail, Drive, Docs, Sheets, Calendar, etc).

Proficient in using computer keyboard shortcuts to enhance daily operational efficiency.

Proficient in Cantonese.

Familiar with the Taiwan market, or possesses prior experience living, working, or maintaining long-term interactions in Taiwan.

Experienced in inbound sales or solution-based selling.