Responsibilities:

Supporting the Sales Team:

Assist sales personnel with daily tasks such as scheduling meetings, preparing sales materials, and generating reports.

Help the sales team follow up with customers, ensuring timely responses to inquiries.

Order Processing:

Receive and process customer orders, ensuring the accuracy of order information.

Track the progress of orders, coordinating with other departments (such as logistics and finance) to ensure timely delivery.

Customer Relationship Management:

Maintain the customer database, updating customer information.

Assist in handling customer complaints and feedback, maintaining good customer relations.

Market and Sales Analysis:

Collect and analyze sales data, prepare sales reports for management decision-making.

Assist in conducting market research, analyzing market trends, and monitoring competitors.

Coordinating Internal Processes:

Coordinate the work of the sales department with other departments to ensure smooth workflow.

Assist in developing and implementing sales strategies and plans.


Qualifications:

Educational Background:

Associate's degree or higher, preferably in Marketing, Business Administration, or a related field.

Work Experience:

Prior experience in sales or customer service is preferred.

Skills:

Excellent communication and coordination skills, able to handle multiple tasks effectively.

Proficient in data analysis and familiar with office software such as Excel.

Detail-oriented and organized.