You will play an important role in

1. Product Strategy & Vision

Define the product vision, roadmap, and goals aligned with company objectives.

Understand market trends, customer needs, and business priorities.

Make strategic trade-offs to balance long-term goals with short-term needs.



2. Market & Customer Research

Conduct or collaborate on market research, competitor analysis, and user feedback.

Identify customer pain points, unmet needs, and opportunities for innovation.

Define buyer personas and target segments.

Deep understanding of target market and consumer behavior



3. Requirements & Roadmap Planning

Translate business needs into product requirements and user stories.

Prioritize features based on impact, effort, and alignment with strategy.

Develop and maintain a clear product roadmap.

Ability to launch new products and develop a portfolio strategy



4. Cross-functional Collaboration

Work closely with:

Account holder & Sales Manager – to ensure technical feasibility and timely delivery.

Sales & Marketing – to support go-to-market strategy, positioning, and messaging.

Customer Support & Success – to gather post-launch feedback and ensure satisfaction.



5. Performance Tracking & Iteration

Define and monitor KPIs (e.g., adoption, retention, revenue).

Analyze data to assess product performance and user behavior.

Drive continuous improvement based on insights and feedback.



6. Stakeholder Communication

Keep internal stakeholders informed on progress, timelines, and changes.

Serve as the voice of the product in the organization.

Present product updates to leadership and get buy-in on critical decisions.



To be successful in this role, you would require:

At least bachelor's degree in chemistry, Biotechnology, Science or equivalent

Fluent in verbal and written communication skills in English and Bahasa Malaysia

Possess good presentation, influencing and stakeholder management skills

Proficient in Excel and PowerPoint, with the ability to analyze data effectively and present insights and product messages in a clear and concise manner.

Able to work in a team and independently. Possess good leadership qualities.