OVERVIEW

To achieve sales target by promoting and selling company products.
To expand customer base / to increase customer counts.
DUTIES AND RESPONSIBILITIES

To sell company products by establishing contact and developing relationship with prospective customers.
To expand business with existing customers by promoting new products or through a sales strategy.
To maintain good rapport with customers by providing support, high level of service, market and product information, regulatory guidance, and market trend.
To work closely with marketing team to promote products and services.
To maintain professional and technical knowledge by attending training courses, seminars, conferences, workshops and reading periodicals.
To meet individual and team KPI set by the company.
To maintain accurate information of documents such as Customer Requirement (CR) File and Forecast Quantity.
To facilitate the agreements and contracts discussion with customers.
To maintain the filing of agreements and contracts signed with customers.
Responsible for customer enquiries pertaining to quotation, product, sample, registration, shipment, artwork, visit and payment.
To handle customer visits, meeting and transportation/hotel room booking arrangement.
Responsible for sending new pricing to customers and update CR File.
To suggest price review based on feedback from customers.
Responsible for accuracy of Purchase Order processing.
To monitor payment of customers.
To follow up payment with customer when necessary.
To involve in internal and external audits.
To involve in preparation of exhibition and attends exhibition both local and overseas.
To organise Packaging Change Order (PCO) meeting, kick off meeting and participate into User Acceptance Testing (UAT) with other departments involved for new customers and new requirements.
Responsible for accuracy of initial production of new items via sighting the production process.
To assist Manager / Assistant Manager in the yearly sales budget planning by providing customer’s sales forecast.
To perform customer survey.
Any tasks assigned by Manager / Assistant Manager.
REQUIREMENTS

Education:

Bachelor Degree in Business / Marketing or equivalent from a recognised institution.
Work Experience:

Minimum 2 years of working experience in the related field or fresh graduate.
Technical and Professional Knowledge:

Sales negotiation techniques.
Selling skills.
Presentation skills.