Duties and Responsibilities include the following. Other duties may be assigned.

Customs & Compliance

Prepare, verify, and submit K1 import declarations for inbound materials and finished goods; ensure correct tariff, values, and duty/tax treatment per LMW/VAA rules

Prepare and reconcile K2 export declarations for APAC drop‑shipments; maintain complete audit trails aligning export records with commercial and intercompany invoices

Manage K9 local delivery documentation for Malaysia customers; coordinate with brokers and ensure no self‑pickup per facility/VAA requirements

Support LMW / VAA license obligations, including monthly K1/K2 reporting and license renewals; liaise with RMCD/Customs officers and submit timely, accurate reports.

Support LMW / VAA annual audit activities

Work with Trade team to update VAA license for new part product launch

Support RMA return shipments from APAC customers

Work with production team to comply with HID scrap process and documentation

Update and review ISO documentation to comply with operational requirements



Shipment Execution

Coordinate daily inbound receiving schedules, outbound pick‑up arrangements, carrier bookings, and shipping documentation (AWB/BOL, commercial invoices, packing lists).

Work cross‑functionally with Warehouse, HK Production Control, Customer Service, Trade Compliance, and Finance to remove blockers and meet customer commit dates.

Plan and schedule inbound and outbound shipments in alignment with customer requirements and production schedules.

Liaise with freight forwarders, carriers, and broker to secure bookings and confirm shipping slots.

Provide daily shipping plans and update stakeholders on shipment status

Prepare and verify shipping documents: Commercial Invoice (CI), Packing List (PL), Airway Bill (AWB), Bill of Lading (BOL)..

Upload and archive all shipping documents in the designated system/server for traceability.

Support and execute RMA inbound and outbound shipment activities and documentation



Performance & Continuous Improvement

Drive OTD and lead time adherence; monitor exceptions, perform root‑cause analysis (logistics, broker delays, consolidation, export approvals), and implement corrective actions.

Maintain accurate shipping master data and documentation standards; improve cycle times via best‑practice templates and checklists.

Update OAC Dashboard with reasoning code to drive continuous improvement



Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Must be a flexible, decisive and proactive problem solver

Must be capable of proposing & implementing new ideas regarding simplification and improvement to business processes

Must be a strong communicator and possess strong organizational skills with the ability to work on multiple priorities at once

Must be a team player, dependable and able to perform in a fast-paced environment.



Education and/or Experience

Min 7 years’ experience in shipping, logistic within Malaysia manufacturing or fulfilment operations. logistics

Hands‑on knowledge of Malaysia Customs forms (K1/K2/K9) and LMW/VAA procedures, including monthly reporting and liaison with RMCD

Bachelor’s degree in logistics, shipping or relevant

Enjoy working in a fast-paced and energetic environment

Ability to multitask and handle multiple deadlines.



Language Skills

Ability to effectively communicate in English and Bahasa Malaysia

Ability to write in English.



Computer Skills

Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc.

Working knowledge of Oracle and Agile platforms



Customer Expectations

Support operations in the daily process of fulfilling production orders.

Has desire to provide the customer with the highest quality products.

Strong collaboration capability to leverage HID internal resources for issue resolution.

Understand and actively demonstrate the principles of HID customer centricity policy.

Take personal ownership to create and remarkable experience that drives valuable business results.



Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Employees work primarily in a manufacturing environment, within a well-ventilated area, and are exposed to moderate noise levels.



Work Requirements

Compliance with all relevant HID Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems.