Duties and Responsibilities include the following. Other duties may be assigned.

Responsible for all quality related matters to the assigned product family.

Drive implementation for all defined quality indicators to meet the defined requirements.

Daily management of incoming, in-process, and out-going inspection activities and secure corrective action taken for non-conformances detected.

Provide technical assistance in certifying operators and ensuring high competency level is maintained by the Quality Inspectors.

Monitor and review line and yields performances are well managed within the requirements.

Maintains the analysis reports and ensure proper storage.

Conduct periodic audits to ensure product and process are compliances with requirements.

To update and maintain a proper calibration system for measuring instrument.

Conduct investigation with cross-functional team for non-conformance incidents or customer complaints.

To facilitate NCR handling using proper Quality tools i.e 8D analysis, 7-QC Tools, Fishbone analysis etc.

To manage and update quality implementation status on any non-conformances raised by customer into TTP.

To create DAS profile for new product prior to mass production

Ensure all activities within QA area of control is conducted in a manner that complies with environmental control procedures and does not create unnecessary environmental impacts.

Monitor and ensure compliance to environmental operational controls and compliance with applicable legal and other requirements.

To report to QA Manager on all quality issues.

Any other task assigned by immediate superior.



Qualifications

Basic understanding of printing manufacturing equipment and processes

Sound mathematical and technical skills

Good interpersonal skills and organizational skills

Good investigative and problems solving skills with excellent attention to detail



Education and/or Experience

Minimum Post Graduate Diploma or Professional Degree in Engineering (Electrical & Electronic) or equivalent and with 3 years working experience in printing industries for QA related fields.

Decision making ability coupled with the ability to work independently and proactively.

Thorough knowledge and understanding of ISO 9001, ISO 14001, and OSHA regulations

Knowledge in 8D principles, SPC, FMEA, POKA YOKE, 6 sigma and other management system are advantages



Language Skills

Excellent verbal and written skill in English and Malay. Mandarin will be a plus



Computer Skills

May be required to use a computer to input records, apply statistical quality control procedures, or other similar procedures.

Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc.

Familiar with operating systems, such as Windows, etc.

Minitab software



Customer Expectation

Customer Centricity

Good diagnostic skills for fault finding and problem solving.

Ability to work effectively in a team and identify and solve problems

Communication & Independent Skill

Multi-Tasking



Work Environment

Employee works primarily in a manufacturing environment, within a well-ventilated area, and is exposed to moderate noise levels.

Other physical requirements as needed for job.



Work Requirements

Compliance to all relevant HID Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems.

A willingness to work flexibly

Able to travel on not a normal part of working day unless supplier audit