Coherent Corp is seeking a Business Process and Data Analyst with a proven track record of success in multiple Salesforce implementations and integration projects, and a solid understanding of sales processes, sales relevant reporting and standard methodologies. You are highly data-driven, intellectually curious, and able to move quickly while keeping focused on high impact projects with minimal direction.

Provide comprehensive sales operational support for Salesforce, Power BI, third party applications, and data flow to/from associated sales applications.

Ensure accurate data structure is in place on areas of responsibility to enable analytics on key business measures.

Create and maintain reporting capabilities in Salesforce and Power BI on key business and sales process measures to sales and marketing operational needs.

Ensure controls are in place over applications to ensure data integrity.

Coordinate the resolution of data integrity gaps by working with the business owners and IT.

Act as liaison between functional groups and IT to fully understand business requirements and successfully translate them into CRM requests.

Maintain frequent communication with business process owners to ensure changes to SFDC, associated processes, and applications are consistent with business needs.

Find opportunities for process optimization, process redesign, or development of new processes/policies.

Develop operational measurements to identify business process issues and provide recommendations and solutions to business challenges.

Act as a subject-matter expert for Salesforce and Power BI solutions owned by the Global Sales Operations team.

Document SFDC processes, train Salesforce users and keep material updated.

Monitor industry trends to ensure Coherent’ s Salesforce solutions are current with industry-standard methodologies and new technology implementations.

Qualifications:

A solid understanding of the sales process is a must.

Must possess an eye for business, analytical, troubleshooting, problem-solving, and project management skills.

Excellent customer interfacing, written, and verbal communication skills.

Strong interpersonal skills with demonstrated ability to present technical content to all levels within the organization.

Ability to manage multiple concurrent projects and drive initiatives in a cross-functional environment.

Sets goals and drives to their fulfillment. Takes ownership for their actions and outcomes related to their actions.

Ability to be highly productive with minimal oversight from senior management.

Must be able to create and roll out procedures and work instructions that drive corrective action and reinforce best practices.

Education and Work Experience:

Requires a bachelor’s degree in an analytical discipline or similar

3+ years of hands-on Salesforce (Sales Cloud, Cloud Craze, Account Engagement) experience.

2+ years managing Sales Operations projects.

At least 2 years of experience working directly with and supporting a global sales team.

Solid experience with Microsoft Visio, PowerPoint, Word, Excel.

Hands-on experience with Power BI in cleaning, transforming, familiarity with DAX expressions, experience with SQL and preparing data for analysis is highly preferred.

Practical experience in utilizing Python to interact with Snowflake databases, schemas, and warehouses is a plus.

· Project Management (Waterfall or Agile) experience a plus