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Mandarin Customer Service Specialist

RM3,000-5,000 [Monthly salary]

Full-time · Within 1 year · SPM & below · Kuala Lumpur-Wp Kuala Lumpur
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Annual leaveEPF & SOCSOExcellent working environmentMedical benefits

Job Details

Nationality Requirement: MalaysiaLanguage Requirements: English/Fluent ;Chinese/Fluent One month

Job Description

-Handle inbound and outbound customer inquiries via phone, email, and live chat

-Provide professional support to Mandarin-speaking customers

-Fluently in English

-Resolve customer issues efficiently and ensure high customer satisfaction

-Maintain accurate records of customer interactions in the system

-Escalate complex cases to relevant departments when necessary

-Meet individual and team performance targets (KPI & SLA)

Work Location

Kuala Lumpur-Wp Kuala Lumpur

Static Google Map

TDCX Malaysia sdn bhd

1000-9999

6 hot job openings
Special Declaration

Special Declaration:

  • JOBPD strictly prohibits employers and recruiters from engaging in any illegal or unethical conduct that harms the legitimate rights of job seekers. If you discover such behavior, please report it to JOBPD immediately.

Jobpd is a job search and recruitment platform exclusively focused on Malaysia, dedicated to connecting outstanding talent with quality employers. We aim to provide efficient, convenient, and intelligent recruitment solutions for job seekers and businesses in Malaysia. Through digital means, combined with advanced technology and deep local market insights, our platform strives to create a fair and transparent career development ecosystem, empowering individuals in their career growth and ensuring the success of corporate talent strategies.

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