To support the smooth daily operations of the company by handling administrative coordination, documentation, scheduling, customer/service support, basic finance admin, and training/event logistics—ensuring internal processes are organized, accurate, and on time.

RESPONSIBILITIES:
Office Administration
1. Manage daily office admin tasks: filing, document control, stationery, office supplies, and general coordination.
2. Maintain and organize company records (physical & digital) in a neat and traceable system.
3. Prepare standard letters, simple reports, and documents using company templates.
4. Handle incoming calls, WhatsApp, emails, and walk-in inquiries professionally; route to the right person.

Training & Event Coordination
1. Support training operations: participant registration, attendance list, name list, certificates printing/preparation.
2. Prepare training logistics checklist (venue, projector, materials, refreshments, trainer items, signage).
3. Send training confirmation emails/messages to clients and participants (time, location, agenda, reminders).
4. Coordinate post-training documents: feedback forms, photo collection, certificate distribution, and client follow-up support.

Client & Vendor Coordination
1. Liaise with clients on admin matters: training arrangement details, participant list, documentation requests.
2. Coordinate with external vendors (printing, venues, catering, transport, trainers, etc.).
3. Maintain a vendor list with quotations, pricing, and contact details.

Basic Finance & Claims Admin
1. Assist with invoicing support: prepare invoices/quotations using approved templates (subject to approval).
2. Track payment status and remind internal team of outstanding items (without handling sensitive negotiation unless assigned).
3. Manage petty cash claims, receipts, and monthly expense filing (including e-Invoice/receipt filing if required).
4. Support HR/admin documentation: leave forms, staff records updates, onboarding checklist support.

Reporting & Continuous Improvement
1. Maintain simple trackers: training schedule, client list, participant list, claim submissions, document submission status.
2. Provide weekly admin status update to the reporting manager (what completed, what pending, what needs decision).
3. Suggest improvements to admin workflow to reduce delays and errors.

QUALIFICATIONS:
1. Minimum SPM / Diploma in Admin, Business, HR, or related fields
2. 0–2 years admin experience preferred (fresh grads welcome if strong in execution).
3. Good writing & communication (English + Bahasa Malaysia; Mandarin is an advantage)
4. Strong organization and attention to detail
5. Comfortable with Google Drive/Docs/Sheets or MS Office (Word/Excel)
6. Able to coordinate multiple tasks and follow up consistently
7. Professional attitude, trustworthy, and customer-friendly.
8. Responsible, proactive, and likes structured work
9. Can handle fast-moving training schedules and last-minute changes calmly
10. Team player and willing to learn