Job Details
Nationality Requirement: Malaysia
Job Description
Key Responsibilities
Quality Management System (QMS)
Lead implementation, maintenance, and continuous improvement of GPT’s Quality Management System aligned with ISO 9001:2015.
Establish quality objectives, KPIs, and performance dashboards aligned with APAC operational and commercial targets.
Drive standardization of inspection processes across internal manufacturing and external suppliers.
Promote a strong culture of accountability, compliance, and operational excellence.
Lead and develop QA/QC team capability through coaching and performance management.
Supplier Quality Management & Audits
Develop and execute supplier quality strategy covering supplier qualification, performance monitoring, and risk mitigation.
Conduct supplier audits locally and internationally to evaluate manufacturing capability and compliance.
Travel overseas as required to perform on-site supplier audits and supplier development activities.
Evaluate supplier manufacturing processes including:
Welding and fabrication
Sheet metal punching and forming
CNC machining
Plastic injection molding (PVC, PP and engineering plastics)
Galvanizing and corrosion protection processes
Powder coating and spray painting
Electrical component assembly
Structural steel and building material fabrication
Final assembly processes
Lead Supplier Corrective Action Requests (SCAR) and verify effectiveness of corrective and preventive actions.
Establish supplier performance scorecards covering quality, delivery, cost, and responsiveness.
Product Quality Assurance
Oversee incoming inspection, in-process inspection, and final product validation.
Identify and control critical quality characteristics within GPT systems and supplier manufacturing processes.
Manage First Article Inspection (FAI) and supplier PPAP approvals where required.
Ensure effective control, segregation, and disposition of non-conforming materials.
Lead structured root cause analysis using:
8D
5 Why
Fishbone Diagram
FMEA
SPC
MSA
Customer Quality Management
Manage major customer complaints and field quality concerns.
Lead cross-functional investigation and corrective action implementation.
Interface directly with key customers when required to present quality analysis and improvement actions.
Drive systemic improvements based on customer feedback and field performance trends.
Continuous Improvement & Capability Development
Promote quality awareness across GPT operations and supplier network.
Lead cross-functional problem-solving initiatives targeting recurring or systemic issues.
Deliver training programs covering inspection standards, workmanship criteria, and quality methodologies.
Prepare executive-level quality performance reports for senior management review.
Cross-Functional Collaboration
Partner with Engineering, Procurement, and Operations to improve product design robustness and manufacturing efficiency.
Support New Product Introduction (NPI) through proactive quality planning and risk assessment.
Support cost-down initiatives through supplier process optimization without compromising product performance.
Minimum Qualifications
Education
Bachelor’s Degree in Engineering, Manufacturing, Materials Science, Quality Management, or related discipline.
Experience
Minimum 8–10 years quality experience within manufacturing or engineered equipment industry preferred.
Minimum 3 years leadership or supervisory experience.
Strong supplier quality management experience within Asia supply chain environment.
Proven experience conducting overseas supplier audits.
Experience supporting engineered system or project-based manufacturing environments is highly desirable.
Experience in agricultural equipment, ventilation systems, grain handling equipment, livestock housing systems, or industrial equipment manufacturing environment is highly preferred.
Technical Competencies
Strong working knowledge in at least ONE or more of the following technical domains is mandatory:
Galvanized steel material and corrosion protection systems.
Structural steel fabrication or steel building materials.
PVC, PP, or engineering plastic extrusion and injection molding processes.
Electrical components, industrial control panels, or low-voltage electrical systems.
Additional Competencies:
ISO 9001:2015 Quality Management Systems expertise.
Quality methodologies including 8D, FMEA, SPC, MSA, and Root Cause Analysis.
First Article Inspection (FAI) and supplier qualification programs.
Strong Microsoft Office proficiency.
Other Requirements
Demonstrated leadership and team management capability.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills in English.
Mandarin proficiency is mandatory to support supplier audits and cross-border collaboration.
Willingness and ability to travel internationally as required.