What you'll be doing

Customer Service & Operations:
• Warmly greet customers, take orders accurately, serve food efficiently, and handle cashier/payment processing.
• Assist customers with inquiries, feedback, and resolve any dining-related issues promptly and professionally.
• Maintain the cleanliness, tidiness, and welcoming atmosphere of the entire dining area at all times.

Team Support & Versatility:
• Perform basic post-meal clearing and cleaning duties.
• Participate in food preparation activities, including our core handmade dumpling production (full training provided).
• Provide support and cover for other team members when necessary to ensure smooth store operations.

工作内容

客户服务与运营：
• 热情问候顾客，准确接收订单，高效上菜，并处理收银/付款流程
• 协助解答顾客疑问，收集反馈，并迅速专业地解决任何与用餐相关的问题
• 始终保持整个用餐区域的清洁、整齐和温馨氛围

团队支持与多职能：
• 执行餐后基本的清理和清洁工作
• 参与食材准备活动，包括我们核心的手工水饺制作（提供全面培训）
• 必要时为其他团队成员提供支持和顶班，确保店铺运营顺畅

What we're looking for
• No prior experience needed! A positive attitude and willingness to learn are most important.
• Friendly, energetic, and enjoys interacting with people.
• Able to work well in a team and adapt to a fast-paced environment.
• Responsible, punctual, and maintains a neat personal appearance.
• Flexible to work on rotating shifts, weekends, and public holidays.
• Must be willing to participate in basic kitchen/food preparation tasks.

任职要求
• 无需经验！积极的态度和学习的意愿最为重要
• 友善、有活力，喜欢与人互动
• 能够在团队中良好合作，适应快节奏环境
• 有责任心、守时，保持整洁的个人形象
• 适应轮班制，包括周末和公共假期
• 必须愿意参与基本的厨房/食材准备工作

What we offer
• Comprehensive medical coverage
• Ongoing training and mentorship to help you grow in your role
• A collaborative and friendly team culture
• Company Uniform provided
• Competitive wages and opportunities for professional development

我们提供
• 全面的医疗保障
• 持续的培训和指导，助您在岗位上成长
• 协作友好的团队文化
• 提供公司制服
• 具竞争力的薪资和职业发展机会