1. Business Development

Identify, develop, and pursue new business opportunities to achieve company sales targets.

Build and maintain strong relationships with existing and potential clients.

Conduct market research to identify industry trends, competitor activities, and new business prospects.

Prepare and present proposals, quotations, and tender submissions.

Collaborate with internal departments to ensure timely and effective delivery of products and services.

2. Branch Management

Oversee the overall operations of the branch, including sales, administration, and service delivery.

Monitor branch performance and ensure achievement of financial and operational targets.

Manage and motivate branch staff to maintain high performance and service quality.

Ensure compliance with company policies, procedures, and regulatory requirements.

Handle customer issues or escalations efficiently and professionally.

3. Strategic Planning & Reporting

Develop and implement strategic plans to drive branch growth and profitability.

Prepare monthly and quarterly reports on sales performance, forecasts, and market analysis.

Manage budgets, expenses, and resource allocation effectively.

Contribute to company-wide strategic initiatives and continuous improvement projects.

4. Team Leadership

Lead, coach, and develop branch staff to achieve individual and team goals.

Conduct performance reviews and identify training or development needs.

Foster a positive and performance-driven branch culture.