Pre-Sales Operation Executive

Key Accountabilities

• Be part of the Sales Support team that builds relationships, fosters trust, and encourages buyers to make repeat purchases and tell their friends.

• Part of a team that assists sellers and buyers with the transfer of assets during the auction process.

• Build relationships with our buyers to make sure that we’re helping every step of the way.

• Make Pickles Asia an indispensable part of our customer’s business operations.

• Creation of a transparent and trusted marketplace where everyone wins.



Essential Duties and Responsibilities

• Accountable for Pre-Intake activities in completing all assigned cases in a timely manner.

• Ensure all vendor and buyer requests and complaints are responded to promptly, politely, and in accordance with Pickles procedures.

• To collect all necessary documents from vendors for Ownership Transfers.

• To safe keep and store all documents in an orderly and timely manner.

• Liaise with vendors on releases, marketing options, reserve prices, and referrals.

• Contact clients; maintain a client relationship; submit monthly reporting to the manager

• Collaborate on the rectification process to avoid slow-moving stock and to convey a proactive attitude to vendors.

• Assist in the auction process to maximize vendor returns.

• Assist in post-activities (Follow up on repair works & ownership transfer)



Key Performance Indicators

• Number of vendors contributing inventory.

• Total volume of inventory managed and put to auction each month.

• After Service Support management.

• New Buyer accounts created and number of repeat buyers.