Digital Learning Services Manager

Full job description

Job Responsibilities

Strategic Leadership: Own the overall business model and create strategic roadmap for the digital learning services business, leveraging on Pelangi’s rich content bank, customer network and Malaysia Digital status.

Team Management: Synchronise and drive the progress in both product development and marketing activities. Full oversight of the division.

Vendor & Partner Management: High-level negotiation with tech partners and potential B2B collaborators (e.g., Ministry of Education, telecommunications companies for data bundling).

Data-Driven Reporting: Monitor and report key metrics of the business, ensuring healthy growth and high quality services being delivered

Budget Oversight: Manage the division’s budget, ensuring efficient spend across tech development and marketing ads

Required Qualifications:

Experience: 2-5 years in digital leadership, ideally with experience in scaling a digital product user base.

Industry Knowledge: Understanding of the Malaysian education landscape and the subscription (SaaS) economy.

Bridge Builder: Proven ability to work with "traditional" stakeholders (Editorial/Print) while leading "agile" digital teams.

Education: Degree in Computer Science/Business is preferred, but a track record of successful digital launches is the priority.

Knowledge or experience of MDEC’s Malaysia Digital (MD) initiative is a significant advantage