Account Manager - Retail Industry

Job Scope

1. Financial & Management Reporting
-Review and analyse monthly and yearly management reports.
-Ensure timely submission of reports to management and audit teams.
-Oversee weekly/monthly sales reporting and provide insights to business units.
-Track outlet productivity, sales trends, and promotion performance (roadshows, mall events)

2. Statutory Compliance
-Ensure timely and accurate preparation and filing of audited accounts and tax computations.
-Oversee transfer pricing documentation and manage tax audits or investigations.
-Ensure compliance with the Companies Act and regulations related to wellness and retail operations.

3. Financial Operations & Controls
-Monitor cash flow and debtors; recommend actions for fund placements, drawdowns, etc.
-Review payment collections from showrooms, online platforms, and roadshow events to ensure accuracy and proper reconciliation.
-Oversee year-end stock take for massage chairs, demo units, spare parts, and accessories; liaise with operations to ensure inventory accuracy.
-Implement financial controls tailored for retail operations, such as POS reconciliation, discount approvals, and stock loss management.

4. Team Management & Development
-Lead, guide and mentor a team. Manage a group of local and overseas entities.
-Allocate tasks, provide training, and monitor staff performance.
-Cultivate teamwork and support staff development through coaching and recognition.

5. Process Improvement & AutoCount System
-Drive improvements in accounting processes and ensure effective utilisation of the AutoCount system.
-Identify opportunities to automate workflows for better accuracy, efficiency, and compliance.
-Ensure data accuracy and completeness across all accounting modules in AutoCount.

6. Cost & Operational Management
-Monitor and control retail operational costs (showroom utilities, delivery costs, demo unit maintenance, printing & consumables).
-Analyse cost fluctuations for logistics, technician servicing costs, and spare parts usage.
-Propose cost-saving initiatives to improve outlet-level profitability.

7. Cross-Functional Collaboration
-Work closely with Sales, Retail Operations, Customer Service, Technical/Service Teams, Logistics, and IT.
-Support decision-making related to pricing strategy, promotional campaigns, warranty claims, supplier negotiations, and stock allocation.

Job Requirements
-Degree in Accounting / Finance or related professional qualification (ACCA, CPA, CIMA is an added advantage)
-Minimum 5 years of accounting experience, preferably in the retail industry / multi-outlet environment
-Strong hands-on experience with AutoCount Accounting System is required.
-Solid knowledge of full set of accounts, month-end closing, financial reporting, and consolidation.
-Experienced in handling sales reconciliation, stock/inventory accounting, and outlet-level financial controls.
-Strong understanding of statutory requirements including E-Invoicing, SST, audit compliance, and corporate tax matters
-Able to manage multiple tasks, handle deadlines, and work in a fast-paced retail environment.