Admin Assistant - Senawang

Requirements:
-Candidate must possess at least SPM/STPM/A-Level
-Good command (spoken and written) in 2 main languages Malay and English
-Fresh graduates are encouraged to apply
-Have related working experience in Admin is an added advantage
-Possess positive and good working attitude, hardworking, can follow instruction
-Ability to multi tasks and meet deadlines effectively.
-Able to work independently with minimal supervision.
-Computer Literate (good knowledge in MS Office-Word, Excel)

JOB RESPONSIBILITIES:
-Handle customer inquiries via phone, WhatsApp, email, and walk-ins professionally
-Respond to customer complaints and requests promptly and accurately
-Provide clear information on company services
-Resolve customer issues and escalate complex cases when necessary
-Maintain accurate records of customer interactions
-Coordinate with internal departments to ensure smooth service
-Follow up with customers to ensure satisfaction