AOI/SPI/AXI Field Application Engineer

About the role

As an AOI/SPI/AXI Field Application Engineer at Test Research Innovation Malaysia Sdn Bhd, you will be responsible for providing technical support and training to customers on the installation, operation and maintenance of our automated optical inspection (AOI), solder paste inspection (SPI) and automated x-ray inspection (AXI) systems. This is a full-time position based in Penang.

What you'll be doing

Installing, configuring and troubleshooting our AOI, SPI and AXI systems at customer sites

Providing on-site training to customers on the effective use and maintenance of the systems

Liaising with customers to understand their requirements and offer technical guidance and support

Analyzing system performance data and providing recommendations for optimisation

Collaborating with the R&D team to identify opportunities for product improvements

Maintaining detailed records of all customer interactions and support activities

Supporting the sales team in demonstrating the capabilities of our products to prospective customers

What we're looking for

Bachelor's degree in Electrical/Electronic Engineering or a related technical field

Experience in AOI/AXI operation/line support activities on night shift.

Knowledge in AOI/AXI equipment or license will be an added advantage

At least 3 - 5 year(s) of working experience in the related field is required for this position.

Good learning attitude, hard work and commitment

Required skill(s): Visual Basic, SAP, Oracle, MS SQL Server, VB.NET, C#

Willing to travel overseas for onsite support as often as required, countries per Taiwan, South East Asia, India.

Willing to be flexible for duty hours, 24 – 7 on call. (Extra working hours shall be disbursed afterward.)

AXI / AOI / SPI presale skills are bonus.

Language proficiency:

Proficiency in English and Mandarin (We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients)

What we offer

At Test Research Innovation Malaysia Sdn Bhd, we are committed to providing our employees with a supportive and rewarding work environment. We offer competitive remuneration, opportunities for professional development, and a range of benefits including health insurance, retirement savings plans, and generous leave entitlements. Our flexible work arrangements and focus on work-life balance ensure that you can thrive both professionally and personally.

About Us

Test Research, Inc. was founded in April 1989 and is a leading solutions provider in inspection and testing automation for the electronics, information, and communication industries.

With strong research and development capabilities, we continuously innovate and develop advanced automated inspection and testing equipment for PCB assembly manufacturing. Our product portfolio includes AOI, SPI, AXI, ICT, and automated testing solutions widely adopted by global electronics manufacturers.

TRI has established a worldwide sales and service network, enabling us to provide prompt, reliable, and professional support to customers across the globe.

Through our commitment to technology innovation, product quality, and customer satisfaction, TRI has become a trusted and indispensable partner in helping customers achieve the highest production quality standards.