Assistant Caddie Master

Duties and Responsibilities:

1. Assist in Daily Scheduling

Assist the Caddy Master in arranging daily caddie schedules, training, supervision.

Arrange caddie assignments based on tee schedules and ensure punctual deployment.

Manage unexpected situations such as last-minute leave, weather disruptions (rain delays/closures), tournament / peak hour adjustments, customer complaints and caddie safety issues.

2.On-Site Operations Support

Assist in course patrols, handling on-site issue and supervise caddie service quality, etiquette, and uniform appearance.

Handle guest feedback or on-site incidents promptly to ensure uninterrupted service.

Assist in VIP reception and premium guest service.

3.Training and Guidance Support

Train and guide new caddies on golf course rules, distance calling, green reading, cart driving, as well as service etiquette and communication skills.

Conduct on-course inspections and provide immediate corrections on posture, professionalism, divot repair, ball mark fixing, and proper service procedures.

Monitor the performance of trainee caddies and provide timely feedback and evaluations.

4.Inventory and Administrative Duties

Responsible for managing caddie room and equipment.

Responsible for maintaining records and report such as daily devlopment records, caddie assignment tracking and monthly reports for payroll processing.

Act as a communication bridge between the supervisor and caddies to convey various announcements and arrangements.

5.Event and Ad-Hoc Support

Assist the supervisor with special arrangements for tournaments, VIP receptions, and large-scale events.

Complete other tasks assigned by superiors.

Job Requirements:

Minimum SPM or equivalent; Diploma in hospitality, sports management, or related field is an advantage.

1-2 years of experience in golf operations or caddie management preferred.

Familiarity with golf course layouts and rules is essential.

Strong leadership, problem solving and people management skills.

Willing to work shift, including weekends and public holidays.

Basic English and Bahasa Malaysia required; Mandarin is an advantage.