Assistant Manager, IT

Main Responsibilities:
-Act as a strategic liaison between IT and business units to understand needs and translate them into effective IT solutions.
-Drive stakeholder alignment and ensure IT initiatives support business goals.
-Lead and coordinate IT projects, ensuring scope, timelines, budgets, and quality standards are met.
-Monitor project progress, manage risks/issues, and report to senior stakeholders.
-Support change management and user adoption for new technologies and systems.
-Promote continuous improvement in IT-business collaboration.
-Oversee daily IT operations and ensure service continuity across Malaysian offices.
-Provide technical guidance and backup support to the IT team.
-Contribute to IT resource planning, mobilization, and incident response.
-Travel regularly to provide on-site support and leadership across 8 offices, primarily in Klang Valley.
-Remain flexible to respond to urgent operational needs and project demands.
-Deliver application training and presentations to users as needed.
-Manage vendor relationships and support contract negotiations
- If you are someone with great adaptability and interpersonal skills, enjoy taking challenge with a diagnostic approach, this is the role for you!

Minimum Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related discipline.
-At least 7–9 years of IT experience, including 2–3 years in a managerial or supervisory capacity.
-Strong stakeholder engagement and communication skills across both technical and business teams.
-Demonstrated expertise in project management, including budgeting, scope control, and timely delivery.
-Comfortable working in a dynamic, multi-location environment with flexibility and mobility.
-Solid technical knowledge of IT infrastructure, systems, and applications.
-Excellent problem-solving abilities with a proactive and solution-driven approach.
-High proficiency in English—spoken, written, and reading.
-Strong interpersonal skills and ability to engage with stakeholders at all organizational levels.
-Familiar with project management tools and methodologies.