Branch Manager

Leadership & Staff Management:
-Recruit, train, and develop a high-performing team, including sales associates and support staff.
-Provide continuous coaching, conduct performance evaluations, and offer career development opportunities.
-Manage staff schedules to ensure optimal coverage during peak times and special events.
-Cultivate a positive work environment, addressing any staff concerns or conflicts effectively.

Sales & Customer Service:
-Set sales goals, develop strategies, and motivate your team to achieve and exceed targets.
-Ensure exceptional customer service by promptly addressing inquiries, handling complaints, and resolving issues.
-Monitor customer feedback and implement improvements to elevate the shopping experience.

Operational Management:
-Oversee daily store operations, including opening/closing procedures, cash handling, and inventory management.
-Maintain well-stocked shelves and manage inventory levels to meet customer demand.
-Implement and enforce store policies, procedures, and safety standards.
-Ensure compliance with company guidelines and regulatory requirements.


What We’re Looking For:
-Education: A Bachelor’s degree in Business Administration, Retail Management, or a related field is an added advantage.
-Experience: At least 5 years of proven experience in a managerial role within retail is essential, with experience in furniture or home furnishings being a plus.
-Leadership: Strong leadership skills, with the ability to motivate and manage a diverse team.
-Customer Service: Excellent interpersonal skills and a commitment to providing outstanding customer service.
-Product Knowledge: Familiarity with furniture products and trends is a plus.