Call Centre Agent - English Inbound Calls (Banking)

Responsibilities

Job details:
-Handle a high volume of inbound calls from local and international customers
-Manage customer expectations, answer inquiries and assist with issues
-Upsell bank products and services

What you need to succeed:
-Proficiency speaking in English
-Customer-focused mindset with strong interpersonal skills.
-Resilience, adaptability, and tech-savviness to thrive in a fast-paced environment
-Ability to work on rotational shift