Confidential Clerk cum Frontliner

Key Responsibilities
Frontliner Duties
Greet visitors in a courteous and professional manner

Manage incoming calls, emails, and enquiries, and direct them appropriately

Maintain visitor records and ensure compliance with security procedures

Coordinate meeting room bookings and basic front office arrangements

Confidential Clerical Duties
Handle confidential documents, correspondence, and records with strict discretion

Perform clerical tasks such as filing, data entry, document preparation, and record maintenance

Assist in administrative support for management or designated departments

Maintain both physical and digital filing systems in an organized and secure manner

Requirements & Qualifications
SPM, STPM, Diploma or equivalent qualification

Prior experience in reception, clerical, or administrative roles is preferred

Strong interpersonal and communication skills

High level of integrity and ability to handle confidential information

Proficient in MS Office applications (Word, Excel, Outlook)

Well-groomed, professional appearance with a pleasant personality

Key Competencies
Discretion and confidentiality

Attention to detail and accuracy

Organizational and multitasking skills

Professional etiquette and customer service orientation

Working Environment
Office-based role with regular interaction with internal staff and external visitors

Requires professionalism and confidentiality at all times