Customer Experience Specialist

Key Responsibilities:
-Listen to and accurately transcribe short audio clips (approximately 2 minutes) from various sources, including podcasts, TV programs, and movies.
-Capture spoken English content precisely, even when subtitles are unavailable.
-Ensure high-quality transcriptions with correct spelling, grammar, and punctuation.
-Annotate AI-generated content such as dialogues, quests, and character interactions.
-Evaluate and annotate model responses using internal language and logic rubrics to improve dialogue quality and overall AI interaction.
-Maintain consistency and strong attention to detail across different content types.
-Meet project deadlines and follow task guidelines as instructed.
-Collaborate with the project team and provide feedback on audio quality or task-related issues when necessary.

Requirements:
-Strong English command.
-Annotate AI content such as dialogues, quests, and character interactions.
-Ensure accuracy and consistency in the data to optimise AI experience.
-Annotate and evaluate model responses against our internal language & logic rubrics in an effort to improve dialogue and overall interactions to achieve the best experience.
-Strong attention to detail and accuracy in work.
-Eager to learn new tools, guidelines, and processes.
-Capable of working independently as well as in a team setting.
-Good communication and collaboration skills.

Perks:
-Working with clients around the world
-Supportive team environment and leadership
-Being a part of the expanding AI industry
-Health insurance coverage