Customer Service Consultant

Requirements

. Candidate must possess at least a SPM or Diploma in any field or equivalent.
. Preferably with retail experience in telecommunication products and services.
. At least One (1) year of working experience in the related field is required for this position.
. Able to work in flexible hours including weekends and public holidays, according to the retail operational
requirement.
. Sales oriented and able to work independently.
. Good communication and good customer services.
. Good discipline and work as a team.
. Able to work in Ipoh Parade Store

Responsibilities

. Function as a Customer Service professional that politely and proficiently attends to service requests and sales interactions with walk in customer at the shop.
. Handle enquiries on services provided ie. Postpaid, Prepaid, Broadband, Account Status, etc.
. Responsible in handling customer information, monetary transactions, handsets and ensuring proper control,reconciliation and timely updates in the system
. To maintain accurate and comprehensive record of new and existing customers.

Benefits

. Medical Reimbursement
. Group Hospital & Surgical Insurance.
. Attendance allowance.
· Free uniforms.
. Commission