Customer Service Executive – CelcomDigi

Your Role:
-Handle CelcomDigi customer calls
-Handle inbound & outbound calls/emails
-Assist customers with products, services & payments
-Provide solutions and update records in the system
-Retain & upsell services
-Update customer records accurately
-Deliver an excellent customer experience

Who We’re Looking For
-Good communication in Bahasa Malaysia & English (Mandarin/Cantonese is an added advantage)
-Energetic, positive & a great team player
-Fresh graduates & entry-level candidates are encouraged to apply