Customer Service Executive [Malay Speaker]

Location: Bandar Sunway, Nadayu

Requirements:
-Below 30
-Malay language skills are required

Key Responsibilities:

- Handle inbound customer inquiries via phone, email, or chat
- Provide accurate information regarding products, services, and policies
- Resolve customer complaints in a professional and timely manner
- Maintain proper documentation of customer interactions in the system
- Follow company procedures and service standards
- Work closely with team members and supervisors to meet service targets
- Ensure customer satisfaction and maintain a positive brand image