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Customer Service Executive (Mandarin/Cantonese Speaker)

RM3,000-5,000[Monthly salary]

Full-time · No experience required · No degree required · Selangor-Petaling Jaya

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Annual leaveEPF & SOCSOMaternity leave benefitsMedical benefits

Job Details

Nationality Requirement: MalaysiaLanguage Requirements： Chinese/Fluent ;Cantonese /Fluent AnytimeRecruit5-10

Job Description

1) Handle customer enquiries via calls, email, and live chat
2) Assist customers with:
3) Order tracking & updates
4) Order modifications & cancellations
5) Booking changes and issue resolution
6) Product and package enquiries
7) Provide accurate and timely support to customers
8) Escalate unresolved cases when needed
9) Coordinate with internal teams to resolve issues
10) Update customer information and maintain proper records
11) Achieve service and productivity targets
12) Deliver professional and friendly customer service at all times

Bro Envo

HR·1 days ago online

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Work Location

Selangor-Petaling Jaya -Jalan Sungai Jernih 8/1, Seksyen 8 Petaling Jaya, 46050 Petaling Jaya, Selangor, Malaysia

ENVO BPO SERVICES SDN BHD

100-300

1 hot job openings

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