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Customer service: Mandarin speakers

RM3,000-5,000 [Monthly salary]

Full-time · Fresh graduates · SPM & below · Kuala Lumpur-Wp Kuala Lumpur
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Annual leaveEPF & SOCSO

Job Details

Job Description

Key Responsibilities:
-Provide customer support via phone, email, chat, or social media in Mandarin and English
-Handle customer inquiries, complaints, and requests in a timely and professional manner
-Troubleshoot issues and provide appropriate solutions or escalate when necessary
-Maintain accurate records of customer interactions and transactions
-Ensure high levels of customer satisfaction and retention
-Collaborate with internal teams to resolve customer issues effectively
-Follow communication procedures, guidelines, and company policies

Work Location

Kuala Lumpur-Wp Kuala Lumpur

Static Google Map

TRINITY WORKFORCE SOLUTIONS SDN. BHD

50-100

13 hot job openings
Special Declaration

Special Declaration:

  • JOBPD strictly prohibits employers and recruiters from engaging in any illegal or unethical conduct that harms the legitimate rights of job seekers. If you discover such behavior, please report it to JOBPD immediately.

Jobpd is a job search and recruitment platform exclusively focused on Malaysia, dedicated to connecting outstanding talent with quality employers. We aim to provide efficient, convenient, and intelligent recruitment solutions for job seekers and businesses in Malaysia. Through digital means, combined with advanced technology and deep local market insights, our platform strives to create a fair and transparent career development ecosystem, empowering individuals in their career growth and ensuring the success of corporate talent strategies.

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