Customer Service

Requirements
-Candidates must possess at least Diploma
-At least 1 year of experience in sales customer service
-Can be written and oral expression skills in Mandarin and English
-Fresh graduate are welcome to apply
-Proficient in using office software (MS)
-Excellent communication and language skills, familiar with customer research and market analysis
-Team-oriented, able to handle a certain amount of work pressure
-Strong self-motivation and initiative

Responsibilities
-Utilize email as the primary communication tool to correspond with client.
-Respond efficiently to client inquiries and provide clear answers by email.
-Follow up with clients to ensure satisfaction and continued engagement.
-Foster collaboration with interested clients to build strong relationships.
-Oversee the article submission, payment and publication process to ensuring smooth execution.
-Organize and maintain client data and information for easy accessibility and accuracy.